1. Introduction
Welcome to Zline Handyman. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and address.
Service Information: Details about the services you request or purchase.
Payment Information: Credit card details and billing address.
Usage Data: Information about how you use our website, including IP address, browser type, and browsing history.
3. How We Use Your Information
We use your information for the following purposes:
To Provide Services: To process and fulfill your service requests and manage your account.
Communication: To contact you regarding your inquiries, service updates, and promotional offers.
Improvement: To analyze and improve our services and website functionality.
Legal Compliance: To comply with legal obligations and protect our rights.
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights.
5. Data Security
We implement various security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.
7. Your Rights
You have the right to access, update, and delete your personal information. To exercise these rights, please contact us at service@zlinehandyman.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Zline Handyman
[820 Greenbrier Cir Ste 32, Chesapeake, VA 23320]
[service@zlinehandyman.com]
[(757) 866-3696]
10. Verbal Opt-In Policy
Zline Handyman will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications. They will be verbally informed that “Message and data rates may apply,” “Message frequency may vary,” and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.
